7j777 one Privacy Policy

1 Introduction and Scope

7j777 one operates an online gaming and betting platform for users in Bangladesh. This privacy policy explains how we process information about you through our website, mobile application, and other digital channels.

You are requested to read this policy in full before registering on our platform, creating an account, or using any of our services. We may update this policy from time to time, and you will be notified in an appropriate manner if there are significant changes.

This policy applies only to individuals aged 21 or above, as all services on 7j777 one are exclusively for persons aged 21 and over.

2 Types of Information Collected

7j777 one collects various types of information, which can be divided into two main categories:

2.1 Information You Provide Directly

• Name, date of birth, and national identity card details provided at registration
• Contact details: email address and mobile number
• Financial information: bKash, Nagad, or Rocket number and bank account details (for transaction processing only)
• Digital copies of identity documents provided for account verification
• Any information you voluntarily provide to our support team

2.2 Automatically Collected Information

• IP address, browser type, and operating system
• Time spent on the platform, pages visited, and navigation patterns
• Information collected through cookies and similar tracking technologies
• Device identifier information and mobile network details
• Gaming activity, betting history, and transaction records

3 Purpose of Data Collection

The information we collect is used for the following purposes:

• Account Management: To complete registration, verify identity, and ensure account security
• Financial Transactions: To process deposits and withdrawals and to prevent fraud
• Service Improvement: To review user experience and improve the quality of the platform
• Legal Obligations: To comply with applicable laws and regulations and to detect fraud
• Communication: To send important account notifications, security alerts, and service updates
• Promotional Messages: To provide information about bonuses and offers, subject to your consent

We never use your information outside of these specific purposes.

4 Data Storage and Security

7j777 one takes the security of your information very seriously. We use industry-standard SSL encryption technology, which keeps all data exchanged between your browser and our servers secure.

4.1 Technical Security Measures

• 256-bit SSL encryption on all data transmissions
• Passwords stored in encrypted form — never in plain text
• Financial information is stored on separately secured servers
• Regular security audits and system reviews
• Automated detection system for suspicious activity

4.2 Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period as required by law. Transaction records are retained for an extended period to meet financial regulatory obligations.

5 Sharing Information with Third Parties

7j777 one does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

• Payment Processors: Only information necessary to complete transactions is shared with bKash, Nagad, Rocket, and partner banks
• Technology Service Providers: Technology companies that assist in operating the platform, who work under strict confidentiality agreements
• Legal Authorities: In response to a court order or a lawful request from law enforcement agencies
• Fraud Prevention: Necessary information may be shared with specialist agencies to detect fraudulent activity

Outside the above cases, we do not provide your information to any third party without your explicit consent.

6 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Cookie Categories

• Essential Cookies: Necessary for the basic functioning of the platform; these cannot be disabled
• Functional Cookies: Help remember your preferences and settings
• Analytics Cookies: Collect statistics about platform usage to assist in service improvement
• Marketing Cookies: Used to display relevant content based on your interests

You can manage cookies through your browser settings, but disabling certain cookies may cause some platform features to not work properly.

7 Your Rights

As a user of 7j777 one, you have the following rights regarding your own information:

• Right to Access: You can request to know what information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your information in certain circumstances
• Right to Restrict Processing: You can request that the use of your information be limited for specific purposes
• Right to Data Portability: You can receive a copy of your information in a structured format
• Right to Withdraw Consent: You can withdraw your consent at any time, though this will not affect prior processing

To exercise these rights, contact our support team. We provide support 24/7 in both Bengali and English.

8 Protection of Minors

7j777 one strictly follows a 21+ age policy. Our platform does not provide services to anyone under the age of 21 under any circumstances. We verify age at registration, and if an account holder is identified as a minor, that account will be closed immediately and all information will be deleted.

Parents are requested to monitor their children's internet usage and restrict their access to gaming platforms. For more information on responsible gaming, please visit our Responsible Gaming page.

9 International Data Transfers

7j777 one uses global technology infrastructure, so your information may be processed or stored on servers located in various countries. However, regardless of where the information is stored, we ensure an equal standard of protection.

All our technology partners comply with international data protection standards and are contractually bound not to use your information beyond the stated purposes.

10 Policy Changes and Updates

7j777 one reserves the right to amend this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• An update notice will be shown when you log in to the platform
• The "Last Updated" date at the top of this page will be changed

Continued use of the platform after any changes will be taken as acceptance of the updated policy. If you have any questions about the policy, you are advised to contact us before the changes take effect.

11 Contact and Complaints

For any questions, comments, or complaints regarding this privacy policy, please contact our support team. Our team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

Contact us by email: [email protected]

We will investigate your complaint properly and work to resolve it as quickly as possible. To learn more about us, visit our About Us page.